TATTOO DEPOSIT POLICY:
Since tattoo deposits are made to hold the place of a tattoo appointment within our books, any cancellations will forfeit your deposit. Rescheduling works a bit differently.
We can happily reschedule your tattoo appointment if necessary, but in order to fulfill our policy, we need at least 3 business days notice. If your need to reschedule complies with this policy, then your deposit will be moved to hold the place of your rescheduled appointment. If we do not have at least 72 hour notice beforehand or your wish to reschedule your appointment within 3 business days, your deposit will be forfeited to the artist.
There are no refunds of deposits. There are no exceptions to this rule.
To reschedule your tattoo appointment, verbal confirmation is required.
Social media, e-mail or texting does not qualify as a formal rescheduling of your appointment. Your tattoo sketch will be available for alteration if needed the day of your appointment. If you would like to see a sketch earlier than the day-of, you must set up a second consultation with the artist.
For any further questions or concerns, please call our shop (707) 445-2609. Social media contact is not a form of communication with Primal Decor.