Due to the personal nature of body jewelry Primal Decor does not accept returns.
There are absolutely no exceptions to this rule.
Please make sure you select carefully and contact us if you are unclear or unsure about a purchase so we can assist you. Due to the nature of anatomy, there is no one-size-fits-all for each piercing. Since all bodies are different, it is not possible for us to determine the size, diameter or gauge of the jewelry you will need for your piercing over the phone or internet.
For any questions you may have, feel free to come in or call us anytime during normal business hours. We are here for you and happy to help!