Return Policy

Every item that is shipped in your order will be sealed. If you want to return an item you are more than welcome to do so as long as the items seal is not broken, and the jewelry was not custom anodized for you. The reason we cannot accept a unsealed item is that the item in now considered used and/or possibly has been worn. This is for your protection as we do not re-sell used jewelry. When you buy from Primal Decor, you are guaranteed not to get a used item or previously worn item. We do not refund shipping cost or the optional sterilization fee.

Please note: There are absolutely no returns for anodized Titanium or Niobium Jewelry. All anodized jewelry is considered custom ordered. Be sure you know what you want before you order anodized jewelry.

Please send sealed returns to:

Primal D├ęcor
1908 Myrtle Ave
Eureka Ca 95501